AI Receptionist
Meet Zara.
Zara is our receptionist. She answers the phone at all three branches from 10 AM to 9 PM, takes bookings, answers pricing and location questions, and hands off to Sana or Bilal the moment something needs a human — complaints, refunds, unusual requests. She never invents a service or a price: everything she tells you comes from our live catalogue.
You can try her below. This is the exact same script, prompt, and policies we use on the phone line — we just swapped the microphone for a keyboard so you can have a go before you dial.
Call us directly if you prefer a voice
- DHA Phase 5 · Flagship+92 42 3574 0600
- Gulberg III+92 42 3587 1220
- Johar Town+92 42 3596 0080
Zara picks up within two rings, 10 AM – 9 PM, every branch.
Speak naturally — like a real call.
Prefer to type? Click to open text chat
What she can do
- · Take a booking — service, stylist, branch, date, time, your name and WhatsApp
- · Read prices from the live catalogue
- · Explain hours, parking, addresses
- · Remember the conversation if you come back later that day
- · Speak English or Urdu
What she will not do
- · Quote a price for a service we do not offer — she will be upfront and offer a callback
- · Push back on a complaint — she escalates to Sana or Bilal immediately
- · Promise a slot without a human confirming
- · Share anyone’s personal number or take payments
How this works
On the phone, Zara is a Retell AI agent connected to our Twilio number. In the browser she is the same system prompt running against Gemini 2.0 Flash. Either way, the conversation ends with a human-visible booking on our staff dashboard.
Staff dashboard (basic auth) →